many99 Privacy Policy
This policy clearly explains how many99 collects, uses and protects your personal information.
Last updated: 30 October 2026
Policy Introduction
many99 (referred to as "we", "our" in this document) is an online platform serving users in Myanmar, and we are committed to handling users' personal information responsibly.
This privacy policy applies to all individuals ("you", "user") who use many99's website https://many99.im ("website") and all related services. By visiting or accessing this website, you are considered to have agreed to the terms and conditions set out in this policy.
We may update this policy from time to time and will announce any changes on the website. Continuing to use the website after changes are made means you accept those changes.
Protection
Your data is protected from unauthorized access using SSL encryption technology.
Privacy
Your personal information will not be sold to third parties without your consent.
Control
You have the right to request to view, edit, and delete your personal information.
Information we collect
many99 collects personal information in the following categories in order to provide services properly.
1. Registration Information
When opening an account, we may request the following information.
- Name (including last / first name)
- Date of birth (for 21+ age verification)
- Email address
- Phone number
- Password (stored in encrypted form only)
2. Financial Information
This includes information required for deposits and withdrawals, such as details related to KBZPay, Wave Money, AYA Pay, and CB Pay. We only store financial information to the extent needed to process payments and do not directly store full card numbers or complete account numbers.
3. Technical Information
When you visit the website, the following information may be collected automatically.
- IP address
- Browser type and version
- Device type (phone, tablet, computer)
- Pages visited and clicks made
- Time spent on the website
- Data from cookies and similar tracking technologies
4. Gaming Records
We retain gaming records, deposit/withdrawal history, and bonus usage to promote responsible gambling and maintain service quality.
How we use your information
many99 uses collected personal information only for the following purposes.
To provide services
- Account registration and management
- Processing payments
- Maintaining gaming records
- Resolving technical issues
- Processing bonuses and rewards
Security and verification
- User age verification (21+ check)
- Fraud and money laundering prevention
- Maintaining account security
- Responsible gambling monitoring
To improve services
- Improving website performance
- Understanding player needs
- Improving customer support
- Meeting local requirements for language, culture, and Myanmar-specific needs
Communications
- Notifying you of website policy changes
- Sending payment-related notifications
- Providing customer support
- Notifying you of server maintenance or service disruptions
Sharing with Third Parties
many99 will not sell, rent, or trade your personal information to third parties. However, sharing may occur in the specific circumstances below.
Service Providers
We may share some of your information with third-party service providers who help us deliver services such as payment processing (KBZPay, Wave Money, AYA Pay, CB Pay), server hosting, and data verification. They are contractually required to handle data only for the purposes we direct.
Legal Requirements
Personal information may be disclosed if we are required to do so by a lawful order or legal process (court order, statutory requirement). If we determine that such disclosure is required, we will make reasonable efforts to notify you in advance, unless prohibited by law.
Business Transfers
Personal information may be transferred in the event of a business change (merger, acquisition, or sale of assets). If this occurs, we will notify you that this policy remains in effect and that your personal information continues to be protected.
Data Retention Period
We will retain your personal information for as long as necessary to provide our services, and may retain it for a longer period to comply with legal requirements.
Account Data
Retained throughout the period your account is active. After account closure, data may be retained for a defined period to meet legal requirements and financial compliance obligations.
Financial Records
Financial records (deposit/withdrawal records) are retained for the period required under applicable financial regulations.
Technical Logs
IP addresses and access logs are generally retained for a period of time for server security purposes.
Customer Service Communications
Customer service communication records are retained for a reasonable period to maintain service quality and resolve issues.
Your Rights
We recognise that every player using many99 has the following rights regarding their personal information.
Right to Access
You may request to view what personal information we hold about you. We will do our best to respond positively to your request, and if we have reason to decline a valid request, we will explain why.
Right to Correction
If personal information we hold about you is inaccurate, you may request a correction through customer service. You can also update certain personal information yourself through your account settings.
Right to Deletion
You may request that your personal information be deleted. However, please note that we may decline a deletion request where there is a specific reason to do so, such as a legal requirement, an obligation to retain financial records, or an ongoing relationship.
Right to Restrict Processing
You may request that we restrict how your personal information is processed. For example, you may request a restriction on processing during a period when data is being verified following a dispute about its accuracy.
To exercise these rights, please contact us via the 24-hour Live Chat on our website or at [email protected]. We will do our best to respond within a reasonable time.
Data Security Measures
many99 has technical and administrative security measures in place to protect your personal information.
SSL Encryption
All data transfers are encrypted using SSL/TLS technology.
Password Protection
Passwords are stored in hashed form only — never as plain text.
Access Control
Database access is restricted to authorized staff only, and all access is logged.
Security Audits
Regular server security and data protection audits are carried out.
In the Event of a Data Breach
If any data security breach is detected, we will promptly investigate the incident and notify you as quickly as possible if your personal information is affected. The notification will include the nature of the incident, the scope of impact, and the steps you should take.
21+ Age Restriction
Child Protection
many99 services are for adults aged 21 and above only. We do not seek personal information from anyone under 21, and access to our website by minors is not permitted.
If we become aware that a child has provided us with data, we will delete that data and close their account immediately. If you notice any minor accessing our website, please notify us immediately at [email protected].
Policy Updates
We may update this Privacy Policy from time to time due to business requirements, legal changes, or service improvements.
How We Notify You of Changes
For significant changes, we will post a notice on the website and update the "Last Modified" date at the top of the policy page. Continued use of the website after changes have been made will be taken as your acceptance of the updated policy.
Contact Us
You can reach us for any questions, concerns, or privacy rights requests regarding this Privacy Policy:
- Live Chat: Via our 24-hour Myanmar-language Live Chat service on the website
- Email: [email protected]
Questions About Data Privacy
many99 collects four categories of personal information — (1) registration details (name, date of birth, email), (2) financial information (to process payments), (3) technical data (IP address, browser information), and (4) gaming records. This information is used only to provide services and maintain security.
many99 will not sell, rent or trade your personal information to third parties. It is shared only with agents who need it to provide services — such as payment providers like KBZPay and Wave Money, and server providers — for specified purposes only, and those agents are bound by strict agreements requiring them to handle data only as we direct. If disclosure is legally required, it will be done in a limited manner.
Personal information is kept for as long as necessary to provide services. After an account is closed, it may be retained for a set period to meet legal requirements (financial compliance systems). Gaming records and financial records are kept until the legal retention period is complete, and technical records are kept for a period for security purposes.
Yes, you can request deletion. Contact us at [email protected] or through Live Chat to make the request. However, we will explain if immediate deletion is not possible due to legal retention requirements (financial records), an ongoing relationship (account still open), or active legal disputes.
Analytics cookies can be turned off without affecting website use. However, if essential cookies for session management and security are disabled, account login and payment services will not function normally. You can control cookie handling through your browser settings.
If significant changes occur, a notice will be posted on the website and the "Last updated date" at the top of this policy page will be updated. Players who continue using the website can check this page regularly, and if you have any questions you can contact [email protected].
many99 uses the secure processes of Myanmar payment providers such as KBZPay, Wave Money, AYA Pay and CB Pay when handling payments. Sensitive financial information (card numbers) is not stored directly on many99 servers. We ensure all payments are processed with SSL encryption.