Can I extend my Self-Exclusion period before it ends?

If you want to extend your Self-Exclusion period before it expires, contact support@many99.im and submit a request. many99 will not cancel an active exclusion period early — your safety comes first.

Protected Platform

many99's Responsible Gaming Policy

Gaming is a form of entertainment. At many99, you have full access to safety measures, limits, and personal controls.

What is Responsible Gaming

many99 always wants its players to play purely for entertainment. Responsible Gaming means playing in a balanced way that does not harm your finances, time, or mental wellbeing. Always keep in mind that gaming is a form of entertainment, not a way to make money.

many99 provides a full range of tools, settings, and support systems to help players stay in control. Player safety is one of our top priorities.

21+

Players 21 years and older only

No one under 21 is permitted to play at many99. This is a firm commitment we uphold consistently, just as we do with protecting players' personal data.

Tools to protect yourself

many99 provides these tools to help players stay in control

Deposit Limits

You can set the maximum amount you deposit daily, weekly, or monthly yourself. This limit takes effect immediately and is one of the best ways to stay ahead of any issues.

Session Time Control

By setting a Session Time Limit, you decide how long each gaming session lasts. When the time limit is reached, your session closes automatically.

Self-Exclusion

If you want to take a break from gaming, you can apply yourself. Exclusion periods range from 7 days to 6 months, and you will not be able to access any games during that time.

Time-Out (Temporary Pause)

You can pause your play temporarily for anywhere between 24 hours and 30 days — without a full self-exclusion. It's a way to take some time to collect yourself.

View your gaming history

You can check your gaming history and deposit/withdrawal records at any time. These records are always yours to review so you can keep track of yourself.

24/7 Support

If you have any issues related to your play, many99's Myanmar-language live chat support is available 24 hours a day, 7 days a week. You don't have to handle it alone.

Warning signs of problem gambling

If you are showing any of the following signs, you should act immediately

Warning signs to watch for

When you keep increasing your bets to try to win back money you've lost
When you lose track of how long you've been playing
When you feel uncomfortable sharing your gambling with family or friends
When you borrow money to gamble
When you've decided to stop gambling but find you can't control yourself
When gambling is causing problems at home or at work

Questions to ask yourself

Has this gambling made my life better?
Am I spending more than I earn?
Do I feel like I can't stop gambling?
Do I feel stressed or upset when I can't gamble?
Is gambling affecting my sleep or eating?

If you answered "yes" to any of the questions above, contact the many99 support team right away and use the self-exclusion tools available.

How to set gambling limits

Setting a gambling limit on many99 takes just 4 simple steps

Log in

Open Settings

Go to Account Settings and select the Responsible Gaming setting

Set your limit

Choose a deposit limit, play time limit, or time-out

Confirm

Once you confirm your choice, the limit takes effect almost immediately

Self-Exclusion and Time-Out details

🔒 Self-Exclusion

Self-exclusion is one of the strongest protection tools available on many99. You can choose an exclusion period from 7 days up to 6 months. During this period —

You will not be able to log in or play
You will not be able to make deposits
Bonus targeting and promotional calls will stop
You can only return once the exclusion period has ended

⚡ Time-Out (temporary play pause)

A time-out is not a long-term exclusion — it's a short break. You can choose 24 hours, 7 days, or 30 days. During this period —

Account access is blocked immediately
Further deposits are restricted while the pause is active
You can log back in once the period ends
If you take time-outs repeatedly, our support team will reach out to you

Responsible gambling with your finances

When you play on many99, manage your money with a clear purpose. Always pay attention to the following —

Set a gambling budget in advance — only use an amount you can afford to lose
The minimum deposit on many99 is 3,000 Ks — only deposit what fits your budget
Don't expect to win back money you've lost — treat it as entertainment only
Don't gamble with borrowed money — gambling is not a way to pay off debt
Regularly check your gaming history and spending
Take proper breaks and be mindful of how long you play each session

Supported payment methods

You can make payments on many99 with KBZPay, Wave Money, AYA Pay, and CB Pay. If you have set a deposit limit, you will not be able to exceed it regardless of which payment method you use.

Minimum deposit: 3,000 Ks
Minimum withdrawal: 10,000 Ks
Withdrawal time: 5–30 minutes

How to get support

If you're having any issues with gambling, you don't have to face it alone

24/7 Live Chat

You can contact many99's Myanmar-language support team anytime via Live Chat. They can help you set gambling limits, close your account, or assist with anything else you need.

Contact us by Email

For any gambling-related concerns or responsible gambling matters, you can write to [email protected]. Our team will assist you while keeping your personal information confidential.

Choose safe and mindful play at many99

Use our tools to keep your entertainment in check

Responsible Gambling Quick Answers

Log in to your many99 account and go to Account Settings > Responsible Gaming, then click Deposit Limits. Enter your preferred Daily, Weekly, or Monthly limit and confirm. The limit takes effect immediately. If you want to lower your limit, the change takes effect after 24 hours. If you want to raise your limit, it takes effect immediately.

If you want to extend your Self-Exclusion period before it expires, contact [email protected] and submit a request. many99 will not cancel an active exclusion period early — your safety comes first.

During a Time-Out you cannot access any games, but you can still withdraw the balance in your account. Contact support via live chat to request a withdrawal. The minimum withdrawal amount is 10,000 Ks and is processed within 5–30 minutes.

No one under 21 is permitted to play at many99. If a player is found to be under 21 after opening an account, the account will be closed immediately and any funds will be refunded. If you suspect a family member or friend is playing underage, you can report it to [email protected].

Yes. Problem gambling can affect anyone, regardless of their goals in life, education level, or financial situation. It is not a personal weakness — it is a medical matter. many99 is here to help with this.

You can reach many99's 24-hour Myanmar-language Live Chat by logging in and clicking the chat icon in the corner of your screen. To contact by email, send a message to [email protected]. Our team gives priority to responsible gaming matters.

Explore with safe play in mind

Enjoy many99's games mindfully, in line with our responsible gambling policy